All your questions about tak answered in one place
From making deposits to keeping your account secure, from cricket betting to getting support — this tak FAQ page provides detailed, straightforward answers to the questions Bangladeshi players ask most. Whether it's depositing via bKash or Nagad, resetting your password, or betting on a BPL match, you'll find clear information right here. For questions about any slot game or live casino, check the relevant section.
Deposit questions
After logging in to tak, go to the deposit page and select bKash. Send money from your bKash app to the designated tak payment number. Copy the transaction ID, submit it, and your account balance will be updated within a few minutes. Minimum deposit is ৳200.
The minimum deposit at tak is ৳200 for all payment methods. Whether you use bKash, Nagad, Rocket or Upay, you must deposit at least ৳200 each time. Amounts below ৳200 are not accepted by the system.
tak does not charge any processing fee on deposits. However, your mobile banking service (such as Nagad or Rocket) may deduct their own send money charge — that is entirely governed by the rules of that service provider.
Withdrawals from tak are generally completed within 30 minutes to 3 hours. The minimum withdrawal amount is ৳1,000. You must use the bKash, Nagad, Rocket or Upay number registered to your account to withdraw.
Yes, you can deposit and withdraw at tak using Nagad, Rocket and Upay as well. Rocket is the mobile wallet service of Dutch-Bangla Bank. The minimum deposit of ৳200 and minimum withdrawal of ৳1,000 remain the same across all four methods. tak VIP members receive priority payment service.
Security and privacy
The official tak site address is always tak-vip.cam. Phishing sites often use slightly altered URLs, such as extra dashes or a different domain extension. Check your browser's address bar — only log in if HTTPS is present and the URL matches exactly. If in doubt, contact us directly via live chat.
Create a password of at least 10 characters that mixes uppercase letters (A-Z), lowercase letters (a-z), numbers (0-9) and symbols (!@#$). Do not use your name, date of birth or simple words. Do not reuse this password anywhere else.
tak uses SSL encryption, which keeps your personal information and payment data secure during transmission. Your password and payment details are never stored in plain text. Full details on how data is stored can be found on the privacy policy page.
Change your password as soon as possible. If you cannot access your password, contact tak's 24/7 live chat immediately and request a temporary account suspension. Check that the mobile number and email registered to your account have not been changed.
Never. No tak staff member or live chat support agent will ever ask for your OTP, bKash PIN, Nagad PIN or password. If anyone asks for this information, it is a fraud attempt — end the conversation immediately and inform our support team directly.
Cricket and sports betting
Yes. tak offers betting on the Bangladesh Premier League (BPL), IPL, T20 World Cup and other international cricket matches. Special markets are available for Bangladesh Tigers matches. Visit the cricket betting page for a full list of available matches and markets.
Live in-play betting lets you place bets while a match is in progress. Odds change as the game situation develops. tak provides live score updates along with the option to change markets or cash out mid-match — read the rules carefully before placing a bet.
The most common cricket markets at tak are: Match Winner, Toss Winner, Top Scorer, Over/Under Runs, Powerplay Score and Multi Bet. Ball-by-ball betting is also available in T20 format. The rules and settlement method for each market are detailed on the betting rules page.
Simply multiply the decimal odds to get the total return. Example: Team A odds 1.80, Team B odds 2.00 — if you bet ৳500 on Team B and Team B wins, you get back ৳1,000 (profit ৳500); if Team A wins, ৳500 is lost. In a multi bet, multiply three odds (1.50 × 1.60 × 1.70 = 4.08) and a ৳100 bet returns ৳408 — but all three selections must win.
If a match is incomplete due to rain or any other reason and an official no-result is declared, the original stake is generally refunded (settled as void). However, settlement rules may differ for each market. Check the terms and conditions page for the exact rules.
Contact and support
The tak support team is available 7 days a week, 24 hours a day. Immediate assistance is available at any hour, including late nights during BPL matches. The service does not close on holidays.
Support is available through two channels: click the live chat button at the bottom right of any page on the site to speak directly with an agent, or send details by email. Live chat gives the fastest response.
Yes, the tak support team provides service in both Bengali and English. Bangladeshi users can ask questions and receive answers entirely in Bengali. Language is no barrier.
For a faster resolution, keep the following handy:
- Registered username or mobile number
- A detailed description of the issue (when it happened and what occurred)
- Transaction ID (for payment issues)
- Attach any screenshots to your email if available
Account questions
To register at tak you need an active mobile number, a unique username and a strong password. You must be at least 21 years old. Go to the tak Login page, fill in the registration form, and your account will be ready within a few minutes.
Usernames may contain English letters, numbers and underscores (_). For your password, use a mix of uppercase and lowercase letters, numbers and special characters (!@#$%) — this is the best way to keep your account secure. Do not create a password from easily guessable names or dates.
Click the "Forgot password?" link on the login page. Enter your registered mobile number or email to receive an OTP — use it to set a new password. Do not share the OTP with anyone, including tak support.
Yes, personal information can be updated from account settings. Some changes may require identity verification. If you run into any difficulty, contact tak live chat directly — the support team will walk you through the necessary steps.
No. Under tak's rules, each person may hold only one account. Creating multiple accounts may result in all accounts being closed and any deposited balance being forfeited. Read the responsible gaming page for more details.
Still have questions? We're always here
If you didn't find the answer to your question on this FAQ page, speak directly with the tak support team. Contact us in Bengali or English — whichever you prefer. Available 24 hours a day, 7 days a week.